Warranty & Returns
Returns made easy, we will always be fair and do our best by you.
Warranty claims vary from manufacturer to manufacturer - should you have an issue we will do our best to contact the manufacturer on your behalf. We will always support and advise on how to proceed with any warranty claims. Please note that incorrect fitment is not covered and all parts should be fitted by professionals.
Changed your mind? You can return items within 14 days from delivery at your own cost, all returns will minus our delivery cost and a restocking fee off any refunds made. Returns can only be made when the product is in its original state, complete with manufacturers packaging and inserts, it must be able to be sold as new again otherwise we may reject it.
All in-stock items can be cancelled before dispatch, items that need to be ordered in from our suppliers normally can't be cancelled. This applies to 'custom' 'rare' or 'unusual' parts that we do not stock. An example would be coilovers with a custom spring rates or a big brake kit, these are made to order and manufacturered specially for you at the factory and can not be refunded unless the process has not started.
It is your responsbility to make sure that the part you have purchased is the correct fitment for your vehicle. We strongly suggest that you always check that the part you have received matches what was ordered, while we do our best to have accurate titles, descriptions, part numbers and images some of these can be 'generic' and errors can occur. If it is our mistake we will refund you in full including postage. If you're unsure on something or have a question then please do contact us as we must be informed of any issues within 14 days of your delivery.
While 99% of all orders arrive to our customers with no issues, on very rare occasions an order may go missing. If this does happen we will do our best to resolve this as quickly as possible for you, however we do need to give extra time for the courier to find the parcel or mark it as lost, as this allows us to file a claim and resend your order back our as soon as possible.
If you receive an item that is damaged or incomplete please contact us within 14 days of delivery and we will try resolve the issue as fairly and as quickly as possible.